Records are counted depending on the format of the content you submit. For text documents such as plain text or Microsoft Word documents, a paragraph of up to 100 words is counted as 1 record. Paragraphs larger than 100 words are counted as multiple records of 100 words each. For structured payment formats such as Fedwire, SWIFT, EU SEPA or NACHA ACH, each payment or transaction is counted as 1 record.
After completing the profile fields as a new customer from the User Login page you will be asked to select a payment option. If you would like to purchase records with a credit card, select the 'pay as you go' option. Once you save your profile you will be logged-in and directed to the 'Scan' page where you may begin to upload records. When you are directed to the scan page you will not have any records credited to your account. If you submit a record or batch to scan you will be notified on the 'Confirm' page that the scan will make your account balance negative(the confirm page will also indicate how many records are needed for the uploaded record or batch). From here you may add records to your account. However, you may purchase additional records at any time by going to the 'My Account' page.
Please note: If at any time you would like to complete a purchase order go to 'My Account' and select 'Change Profile'. At the bottom of your profile select 'Purchase Order' and save your profile. You may then select 'Increase Balance' and click 'Purchase Order'. You will receive an email from firstname.lastname@example.org with instructions to reply with a copy of the purchase order for verification before we begin processing your order.
If your organization or company would prefer to use a purchase order, select this option when you create a profile as a new customer from the User Login page. After saving your profile you will be logged-in and directed to the 'My Account' page. You will receive an email from email@example.com with instructions to reply with a copy of the purchase order for verification before we begin processing your order. For future purchase orders go to the 'My Account' page and select 'Increase Balance' and click 'Purchase Order'.
Please note: If you initially choose the 'Purchase Order' payment option you may always add records to your account via credit card by following these steps:
- Select 'My Account'
- Select 'Add records with credit card'
- Select a quantity and click 'OK'
- Select 'Checkout with credit card'
Your current balance report can be viewed and downloaded in PDF form under 'My Account' by clicking on 'Balance Report'. Here you can see a full list of records that you have purchased by credit card or purchase order(credits), and records that you have scanned will appear as debits.
Please send an email to SDNScanner@lightsys.com or call us at either 312-337-7708 or 800-359-2174 for more information on our rates.